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04-23-2018 11:15 AM in
Galaxy J
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Play store >> Storage >>Clear data.
- Navigate to apps >> Settings >> Apps >> Google apps>> Storage >>Clear data.
- Please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Play store >> Storage >>Clear data.
- Navigate to apps >> Settings >> Apps >> Google apps>> Storage >>Clear data.
- Please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/