Original topic:

OTG not working in J7 Max

(Topic created on: 07-03-2020 05:51 PM)
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Samsung_fz3SbS4
Beginner Level 2
Options
Galaxy J
My this phone Samsung J7 Max was nicely supporting OTG till yesterday 2nd July 2020 night but it is not support OTG since morning.
I only Updated the software when notification arrived from Samsung.
Please guide and Start the OTG support for this J7Max.
.
Dr. Vishakha Raju
7 Comments
Galaxy J
which country??
Samsung_fz3SbS4
Beginner Level 2
Galaxy J
India
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Galaxy J
I haven't received
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VIP00
Active Level 6
Galaxy J
I am afraid! So wrong English you have written. It's full of grammatical errors. If you are weak in English then try to use your mother tongue .
No new software version is rolled out for J7 Max. Then how have you installed latest SOFTWARE version?
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AgPrince
Active Level 6
Galaxy J
you do realise your english grammar is no better right? When you try to advice someone on their lack of proper grammar, you should yourself have a good understanding of it.
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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1) Check by other pen drive.

 

2) Check USB connection :- Perform interactive checks through the Samsung Member apps (Samsung members -> Get Help -> Interactive checks -> Charger/USB).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Kanhaiya8989
Beginner Level 3
Galaxy J
Not supported otg
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