OTG not working in J7 Max

[Samsung_fz3SbS4]

My this phone Samsung J7 Max was nicely supporting OTG till yesterday 2nd July 2020 night but it is not support OTG since morning.

I only Updated the software when notification arrived from Samsung.

Please guide and Start the OTG support for this J7Max.

.

Dr. Vishakha Raju

[rameshreddy123]

which country??

[Samsung_fz3SbS4]

India

[rameshreddy123]

I haven't received

[VIP00]

I am afraid! So wrong English you have written. It's full of grammatical errors. If you are weak in English then try to use your mother tongue .
No new software version is rolled out for J7 Max. Then how have you installed latest SOFTWARE version?

[AgPrince]

you do realise your english grammar is no better right? When you try to advice someone on their lack of proper grammar, you should yourself have a good understanding of it.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1) Check by other pen drive.

2) Check USB connection :- Perform interactive checks through the Samsung Member apps (Samsung members -> Get Help -> Interactive checks -> Charger/USB).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Kanhaiya8989]

Not supported otg