J7 PRO Front Camera Out of Focus Issue

[VineethKoshyJohn]

The Front camera of J7 pro always take out of focus pictures when try to take group selfies. The camera only focus the person who take the picture and rest of others are out of focused. This is due to the DEPTH OF THE FIELD setting of the front camera.
This is not the specific issue of my device. This problem persist in all J series smartphones of Samsung.
Please take this issue seriously. Lot of users are complaining. But still no positive response from Samsung. You can solve this problem in your next update.
Please help and take this issue seriously and hand over this concern to Your Top Authority.
Thank you.
Mob: 8893845319
Email: vineethkoshyjohn@gmail.com

[driq]

Use a third party camera app like ProShot or Open Camera.

[manoos]

why not use third party mobile like nokia, mi etc?

[273]

128470

[VineethKoshyJohn]

i tried apps like open camera..but still the problem persist. only samsung can solve the problem through software update

[Prathapvijju]

yeah, I too Facing the same issue with fri by cam while taking group selfies in J7 Pro

[VineethKoshyJohn]

then please report it to samsung....otherwise they will ignore it

[admin_]

Thank you for sharing your concern. Let us recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device speeds may vary based on multiple outside factors.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[VineethKoshyJohn]

i tried all that. but no use. please solve the problem through next software update

[pandupranay]

When I searched for A7 2017 ...one user sent me this same pic saying front camera issue in A7 2017.I am using j7 pro now I dont face any issue.Please don't misguide with wrong pictures