J7 NXT unable to detect pendrive

[saikodali]

My j7 is not detecting pendrive , but my pendrive is blinking with light , but my device says no usb is connected

[iamrohitkm]

Check whether your pendrive format is NTFS or exFAT format. If its NTFS format the phone doesn't recognize that format only FAT format it recognizes.

[saikodali]

how to do that?

[iamrohitkm]

Insert the pen drive in your laptop and check the format. If its NTFS format then copy all the data from the pendrive and format it to exFAT format in the computer.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1) Try different OTG with your device.

2) Check by other pen drive.

3) Check USB connection :- Perform interactive checks through the Samsung Member apps (Samsung members -> Get Help -> Interactive checks -> Charger/USB).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[divvzz]

help

[divvzz]

my samsung j7nxt is not detecting the pen drive .. i tried by other otg and all..only my mobile not accessing it please let me know what should i do???

[Hari1214]

Not detecting in samsung Galaxy on nex