Original topic:

J7 2016 charging issue.

(Topic created on: 12-23-2018 11:16 AM)
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HariPrashanth
Active Level 6
Options
Galaxy J
Hi, This is Prashanth and I've been using j7 2016 model running on nougat for the past 3 years. I use Samsung charger that came with the box. Since yesterday, my phone's charging speed has reduced. It takes 4 hours to reach 60% from 10%. Same scenario even in safe mode. Last time when i had slow charging issue, I brought a new charging cable from Samsung service centre and the issue had been resolved.
 I have not updated my device to Oreo via FOTA update as the previous update ruined my battery life. I also checked my phone's charging speed with another samsung charger and the charge speed is absolutely fine. Problem persists only with my charger. So please guide me if I've got to buy another charger or what i should do.
 
My phone does not heat up at all. Temperature of phone while charging is normal. 

Thanks in advance,
Prashanth  
23 Comments
Rohit355
Active Level 4
Galaxy J
No bro the battery amps should be 1300 to 1500 amps
Rohit355
Active Level 4
Galaxy J
i am using boat cable you can try that
HariPrashanth
Active Level 6
Galaxy J
Thanks man
0 Likes
Rohit355
Active Level 4
Galaxy J
If that does not work also then the problem is with the charger