"Thanks for enquiring. We would like to inform you that this handset is enriched with the best available features. Kindly follow the below mentioned steps to overcome the issue: * We recommend you to charge your handset with original wall charger that came with your handset sales pack. * Check whether UPS (Ultra Power Saving) mode or PS(Power saving) mode is activated (if yes Deactivate it during charging). * Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulated dust/waste material. * Kindly follow the standard charging procedure (Charge your device for 150 minutes on switch off mode). "
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN or find troubleshooting guides on our Website: www.samsung.com/in/support.
Also, you can connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
