Akdev
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06-07-2018 10:51 AM in
Galaxy J
plz help me to recover from this problem bcoz when i turn a data on it will show the LTE for 5 min there after its gone and show no network and actullay I am standind around the full network area and after i switch off mobile or restart etc things are all done there after only network work properly .And this problem raise in the jio sim I am thinked but I have done one thing to change into the airtel 4g and that sim also same problem also raise and asked my frnd they have also a face a same problem they had a same mobile j7 2016 and there problem is not a sim and the mobile is problem .And guys plz tell to recover from this problem
7 Comments
Avnish
Active Level 4
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06-07-2018 11:36 AM in
Galaxy J
there is no such problem in j7 2016
Akdev
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06-07-2018 11:45 AM in
Galaxy J
thambi poanga pa
JhonBlack
Active Level 4
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06-07-2018 11:45 AM in
Galaxy J
visit service center or format phone
Akdev
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06-07-2018 11:57 AM in
Galaxy J
i am already done the formating the phone at many times and this problem will raise at particular area bcoz at that particular area is my working area
harriya
Active Level 7
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06-07-2018 02:33 PM in
Galaxy J
not so sure if this idea solve your problem but you should increase your data usage warning limit upto 1024.0GB
kannanPS
Active Level 5
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06-07-2018 03:26 PM in
Galaxy J
network problem man..
try to contact CC and for a duplicate SIM
try to contact CC and for a duplicate SIM
admin_
Expert Level 5
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06-09-2018 04:02 PM in
Galaxy J
Thank you for reaching out to the Samsung support communities! You have tried great steps changing the SIM. We suggest you to follow below steps to overcome the issue:
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Contact network service provide for the Internet settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Contact network service provide for the Internet settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
