Did Vodafone Idea stop volte service in Samsung j7 prime? I was enjoying VOLTE service in the device , but for a week I was not getting the volte service.when I complained to Vodafone Idea they replied me that it was due to poor signal in our location.... But VOLTE is not working in metro cities in this device..... Actually what is the problem???
vodafone has the network issue all over india. i was also using the same earlier but I've ported to other. there's no problem in your phone. there's an network issue in it, so don't wry. just check once that your network setting has been set to volte/3G/2G for both the sim.
it's available in j7 prime as it was .....but it will work area wise ..check availability in your area and if it's abled but not coming then please contact with network provider
To resolve network issue please follow below given steps:-
1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2. Reset the device: settings >General Management > Tap on Reset. Note: Before reset make sure to have back up of the data via Smart Switch Mobile App (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
