Original topic:

Volte not Working on Samsung Galaxy j7 nxt

(Topic created on: 05-29-2024 07:55 AM)
193 Views
Mnnaveed3
Beginner Level 2
Options
Galaxy J
But before volte was working very good and from few days volte is not Working on this Samsung Galaxy j7 nxt device. 
4 Comments
goodthings
Expert Level 5
Galaxy J
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy J
Your's most welcome to here.
0 Likes
Mnnaveed3
Beginner Level 2
Galaxy J
Surprisingly Just Now Volte started working automatically. But I didn't done any settings .
0 Likes
cs_member10
Expert Level 5
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Network mode should be set to LTE,3G, or 2G (Auto Connect): Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G (auto connect).

Reset the network settings- Path: Settings>General Management>Reset>Reset network settings.
Reset settings- Path: Settings>General Management>Reset>Reset settings.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes