Can't check software update. Need help.

[souravKhan]

Whenever trying check software update it says 'An error occurred '.
What should I do?

[Sanyukt29]

Bro .. I am facing the same issue ..

[prajwalawale]

same issue

[Arnaved]

same here s8

[Singaa]

which device

[souravKhan]

J7 prime

[sudchpim]

Same issue in my S8 plus. Please fix this, Samsung.

[govindaraj]

on nxt also same error

[Sanyukt29]

You can check now .. As the problem with my device is resolved 👍

[DrTech]

if the problem has not resolved yet... try using a wifi connection instead of ur network data for software updating