Original topic:

Battery automatically draining overnight

(Topic created on: 01-05-2022 02:43 PM)
344 Views
anoymous_user
Active Level 7
Options
Galaxy J
Hi guys I'm using samsung galaxy j5. I'm facing a huge problem of battery drainage in my phone. Very last night I saw my phone charging 50 % and next morning it was showing charging only 20 % even I didn't used it. Can anyone tell me how can I solve this problem? 
6 Comments
GuruKratOs
Expert Level 2
Galaxy J
Please replace your battery
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anoymous_user
Active Level 7
Galaxy J
I've just changed my battery last month but still problem is coming
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samsung_users
Active Level 6
Galaxy J
Please make sure are you using Samsung approved battery?
Or replace the battery properly you have used.
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anoymous_user
Active Level 7
Galaxy J
It's the original battery and I have bought it from samsung service centre
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samsung_users
Active Level 6
Galaxy J
So please check the battery and replace the battery. I think you haven't set the battery properly. Or contact with your nearest Service Centre as soon as possible.
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cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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