Original topic:

Phone battery issues

(Topic created on: 01-05-2022 12:06 PM)
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anoymous_user
Active Level 7
Options
Galaxy J
I've changed my phone 's battery but still it is causing issues if I change it to 100% it drains out in less than a 1 day. Phone also heats up very quickly. moreover , it drains battery automatically at night even when not in use. Can anyone help me to solve these issues?
4 Comments
Sid_Karna
Expert Level 5
Galaxy J
How old is the phone? What is the battery capacity?
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anoymous_user
Active Level 7
Galaxy J
Galaxy j5 4 yrs old 1300 mAh battery
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samsung_users
Active Level 7
Galaxy J
Follow the steps:

1) Bring out the SIM card you don't use.
2) Switch off Wi-fi, GPS and bluetooth if you don't use.
3) Don't increase brightness more than normal.
4) Set the screen timeout less than 1 minute.
Settings> Display> Screen timeout
5) Uninstall the unused apps.
6) Keep the background running apps in sleep
Settings> Device care/ Device maintenance> Battery> Save power
5) Put the phone in charge when the battery level in 20%-25%
6) Don't overcharge the phone when the charge will be completed.
7) Switch off Mobile data when you don't use your phone.

I hope it helps you.
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cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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