Original topic:

Automatic factory reset problem i faced 4 times yet

(Topic created on: 07-07-2018 11:22 PM)
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Aryan586
Beginner Level 2
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Galaxy J
My j7 prime got switched off and then restarted there is an error came verification failed device should be reset and my phone got reset .
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2 Comments
SandeepDdn
Active Level 9
Galaxy J
yesterday I have same issue but I restart my device with volume up and down key and started normally
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admin_
Expert Level 5
Galaxy J
We apologize for the inconvenience caused. As the device is getting restart and auto reset, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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