Samsung_0bZM3kJ
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07-15-2020 08:14 AM in
Galaxy J
Hi friends, I'm facing problem, when I have to go for making video. There is a autofocus system in my mobile & I can't stop this problem. Does anybody help me or suggest me? My devicename SAMSUNG J7 MAX
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solvin
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07-15-2020 09:38 AM in
Galaxy J
i too have this problem while taking video galaxy M21
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07-17-2020 02:43 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support