Original topic:

Auto Focus problem

(Topic created on: 07-15-2020 09:38 AM)
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Samsung_0bZM3kJ
Beginner Level 2
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Galaxy J
Hi friends, I'm facing  problem, when I have to go for making video. There is a autofocus system in my mobile & I can't stop this problem. Does anybody help me or suggest me? My devicename SAMSUNG J7 MAX       
2 Comments
solvin
Active Level 3
Galaxy J
i too have this problem while taking video galaxy M21
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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:


1. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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