now-a-day in my galaxy J7 prime apps are crashing too much. what should I do ?? Many time many apps starts not responding. Especially facebook. It is troubling me too much. I'm just tired of these teo problems. Please help me out.
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings. 2) Navigate to Settings >> Apps >> Select the application >> Clear Cache. 3) Keep updating the device via FOTA or Smart Switch. 4) Take full data backup and reset the device. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
We apologize for the inconvenience caused to you. Hope your issue got resolved if not then we request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/
