fralamb
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09-14-2023 12:38 AM in
Galaxy FoldBought fold 5 from amazon and appears as not eligible for samsung care plus. Returned and got a new one with the same problem, although it is UAE version (and not international) any idea?
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MuCitizen
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09-14-2023 02:06 AM in
Galaxy Fold
You can chat with Samsung support and they will check for you
Samsung_special ist
Community Manager
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09-15-2023 09:00 AM in
Galaxy FoldHello,
Kindly make sure to provide the IMEI number of your device as well as the proof of purchase for further check
fralamb
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09-15-2023 09:10 AM in
Galaxy Fold
352271450436861 is the IMEI. It was purchased from amazon (UAE)
BuHarvey
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09-24-2023 03:25 PM in
Galaxy Fold
Any updates on getting samsung care plus?