Original topic:

Not eligible for care plus???

(Topic created on: 09-14-2023 02:06 AM)
172 Views
fralamb
Beginner Level 2
Options
Galaxy Fold

Bought fold 5 from amazon and appears as not eligible for samsung care plus. Returned and got a new one with the same problem, although it is UAE version (and not international) any idea?

4 Comments
MuCitizen
Active Level 2
Galaxy Fold
You can chat with Samsung support and they will check for you
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy Fold

Hello,

Kindly make sure to provide the IMEI number of your device as well as the proof of purchase for further check

0 Likes
fralamb
Beginner Level 2
Galaxy Fold
352271450436861 is the IMEI. It was purchased from amazon (UAE)
0 Likes
BuHarvey
Active Level 2
Galaxy Fold
Any updates on getting samsung care plus?
0 Likes