As for my experience with Samsung, I am very upset about some things that I feel I was deceived in, the first is the battery that runs out very quickly on the Fold 6, in addition to some points that I would like to talk about, the first is that there is no meeting for old Samsung users and there is no consultation to improve the defects on smartphones.
Notification:-I have been a user of Samsung products since 2011, but the quality has declined from the previous level that I knew, as I received the .phone box without a charger and Protective casing
Thank you for your detailed feedback and for being a dedicated Samsung user since 2011. We are truly sorry to hear about the battery issues with your Samsung Fold 6 and the concerns you've raised.
To address the battery drain concern, we recommend performing the following troubleshooting steps:
1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps: - Step 1: Go to Settings > Software update. - Step 2: Tap on Download and install. - Step 3: Follow the on-screen instructions.
2. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.
3. 5G Service Impact: While connected to a 5G network, your phone may consume more battery than usual due to the high-speed processing of large-capacity data. Consider optimizing overall usage and adjusting background usage limits.
4. Optimization Steps: - Open Settings > Battery and device care > Optimize now. - Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.
5. Use adaptive battery: Settings > Battery and device care > More battery settings > Adaptive battery.
We appreciate your feedback and hope to provide you with a better experience.
