Original topic:

Aziz86

(Topic created on: 10-15-2023 10:31 PM)
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Aziz86
Beginner Level 3
Options
Galaxy Fold
Hello, I am suffering from a problem with the Z Fold 5 battery. The temperature
4 Comments
VikrantTambade
Active Level 10
Galaxy Fold
Hi,
If it is new device then it usually takes few weeks to understand your usage pattern and then it will start optimising.

You may check which app is drawing more battery and limit your usage.

If you have recently updated the device then I would advise to wipe your cache partition through recovery mode. It will solve the problem.
Aziz86
Beginner Level 3
Galaxy Fold
Thank you very much - I will work on that
Samsung_specialist
Community Manager
Options
Galaxy Fold

To address this matter effectively, please follow the steps below:

Battery Diagnostics: Start by performing a battery diagnostics check on your device. This can provide valuable insights into the state of your battery and help identify any potential issues. Here's how to do it:

Go to "Settings" on your device.
Navigate to "Battery and Device Care."
Select "Battery."
Visit a Service Center: If the issue continues to persist after performing the diagnostics, we recommend visiting one of our authorized service centers. Our skilled technicians are equipped to thoroughly assess the battery issue on your device and provide the necessary support to resolve it.

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Aziz86
Beginner Level 3
Galaxy Fold
Thank you for your belated response to me
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