Original topic:

"weak" battery showing

(Topic created on: 09-09-2024 08:48 AM)
66 Views
ArghyaRC
Beginner Level 3
Options
Galaxy F
Hey everyone, I recently replaced my galaxy f62's battery. Previously it had original battery; however, it was showing its age and like went down to 30% after using YouTube 20 mins. Now, the new battery is here, but the phone diagnostic program showing that it's weak. Anything to worry or it's just because this is not original one.
** I replaced the battery from local market 
3 Comments
farhan496
Active Level 3
Galaxy F
Kitne ka battery liya tha?
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have checked the battery's health and it shows bad or weak ever after replacing the battery then you have to visit the service centre with the device for future assistance. Our team will provide you with all the information in a better way after inspecting the device physically so that the parts are original or not which were replaced during the service.

However, Samsung always recommends getting the service from Samsung's authorised service centres. They provide the original part with proper service and provide the service bill after the repair.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Ajay_das
Expert Level 1
Galaxy F
Were you purchased battery
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