Worst update Android 15 One UI 7.0

[mohmeen78]

Galaxy F54 and A35 Mobile take ages for a charge and battery drains drastically...have to keep power bank handy ...facing issues with calls getting hanged after receiving and screen shows connecting...it is ridiculous and frustrating...

Using samsung original charger with fast charger and cable...

[OstnVJ]

Wen u updated?

[mohmeen78]

29th may 2025

[OstnVJ]

I also faced the same with my S23 but after some days got optimized.
Restart your device daily .

[mohmeen78]

I have used all the note series and ultra models till S23 ultra,got fed up with camera and software issues. Stopped using it and using small budget phone...all gimmick with a big hype for camera,ultra zoom etc.once you zoom to a level image gets distorted always and hardtime taking close shots...worst experience...

[mohmeen78]

Thank you and pleased by your response in resolving it no time.Kudos..

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

1. Galaxy device Battery drain issue: Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

2. Galaxy device charging issue: ● We always recommend to use genuine Samsung charger for charging your device.

● Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged, then kindly visit your nearest service center to get it replaced.

● Kindly check the charger functionality with a different device or try to charge the same device with a different charger.

● Check charging: If rating is 15W or above: Kindly try to charge the device in a non-inverter socket.

● If you using normal socket: As a safety measure Fast charging may not support, while you are using the device hence, request you to keep the device idle and check the charging performance.
Note: Kindly open Device care from settings > tap on Battery > tap on More battery settings > Fast charging > Turn on.

● Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

● Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[nanden]

Samsung f23

[armlinker4639]

Is your issue resolved now?