WHY IS CARRIER AGGREGATION/4G+ DISABLED IN SAMSUNG GALAXY F62 MOBILE?

[Navam9530]

WHY IS CARRIER AGGREGATION/4G+ EXCLUDED FROM THE SOFTWARE OF SAMSUNG GALAXY F62? Even though, the Flagship Samsung Exynos 9825 Processor is capable of 8× Carrier Aggregation.

This is a Screenshot from one of the Specs of the Processor

So, you haven't included it in the System's Software WANTEDLY. Shame on you Samsung! Because even Budget phones have 4G+ Feature nowadays.IF A MOBILE IS INCAPABLE OF ESTABLISHING A GOOD NETWORKING, THEN WHAT IS THE USE OF CALLING IT A MOBILE? You've wasted my ₹24,000 by providing me the WORST mobile on Earth. (EVEN JIO PHONE CAN BEAT IT!). Because it hasOver-Heating, Battery Drainage issues other thanSlow Connectivity. From now on, I'll never buy a single product from you Samsung, because I don't want to be fooled again. I'll switch toXioami, because they CARE about Customers and especially NOT like you. I would also recommend NOT to buy from Samsung to all my friends and family.DON'T LOSE CUSTOMERS! IF U WANT TO STAY IN THE INDIAN MARKET, THEN UNDERSTAND INDIANS' PROBLEMS AND ENABLE CARRIER AGGREGATION IN SAMSUNG GALAXY F62 MOBILE THROUGH A SOFTWARE UPDATE AS SOON AS POSSIBLE BEFORE YOU REACH 0% CUSTOMER SATISFACTION LEVEL AND LOSE BY XIAOMI!

Fun Fact: I tried 4 times to post this topic (0.18MB) and took whole 2 minutes to being submitted due to SLOW CONNECTIVITY!

[swapnilvj91]

Besharmi ki bhi hdd hoti hai... samsung bss ignore kiye ja rha hai...

[John J]

I tried a walkaround as suggested by one user to select the band manually.  The data speed was consistent and higher.

Its very inconvenient as when travelling, have to change to automatic. While in a building with poor network speed, change it manually to the fastest band.

Almost making up my mind to sell this unit.

[SunnySideUp123]

Could you please share the workaround in detail? What band to select?

[John J]

I used Netmonster app.

https://play.google.com/store/apps/details?id=cz.mroczis.netmonster

You will need to find from the internet, the bands used by service provider in your area. 

• Open NetMonster app (allow GPS), in the default Live window click on the 3 button menu, choose samsung network menu
• This is samsung hidden network menu
• From left side main menu> Network mode> Band selection (radio button selection will change from automatic)
• Main menu>Band selection, Choose only one band at a time. Toggle On Selection (at top right)
• Test the data speeds
• Change band number and compare for best data

If preferred band is selected or more than one band is selected, the sim will negotiate again probably go back to slowest speed. Choose just one band which gives the best data speed. Revert back to automatic network mode when not sure of best data speeds when travelling.

[Navam9530]

Yes, that's what I'm doing for 10 days!

[Navam9530]

You may use Samsung Band Selection app also!

[mayank6766]

I will buy nokia 1600 but not f62 again.. #samsungf62

[ErDeepakSingh]

boycott Samsung😡😡

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support 

[Navam9530]

Did that! (Even before this post)