Original topic:

Vibration not working after update

(Topic created on: 03-20-2025 07:34 PM)
122 Views
umesh921
Active Level 4
Options
Galaxy F

I am writing to inform you about an issue I have encountered on my Samsung Galaxy F23 5G after the recent software update. The vibration function has completely stopped working since the update.

This is affecting the overall user experience, and I kindly request that your team address this issue and provide a fix through an update as soon as possible.

9 Comments
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1. Disconnect all accessories (if any). 1.1. Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
1. 2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

2. Restart the device: Press & hold the power key> Restart> Tap again to Restart.

3. Sounds and vibration settings: → Go to Settings > Sounds and Vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
→ You must manually check that the vibration settings for the required functions are enabled.
→ To check System sound/Vibration control follow the given steps: Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

4. Change Vibration Pattern and Intensity: Go to Settings > Sounds and Vibration>Then check,
→ Call vibration pattern.
→ Notification vibration pattern.
→ Vibration intensity.

5. If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.

→ Check Individual App Settings: If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.

→ Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.

→ There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.

Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

6. Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.

7. There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.

Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

8. Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

9. You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes
umesh921
Active Level 4
Galaxy F
I have tried all this and i also reset my smartphone but issue is still there.
umesh921
Active Level 4
Galaxy F
Samsung push faulty update
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goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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Rkm7
Active Level 3
Galaxy F
Same issue i am facing😬
0 Likes
vickyk
Active Level 7
Galaxy F
Change the vibration motor
0 Likes
umesh921
Active Level 4
Galaxy F
Vibration motor is ok, after update it's stop working.
0 Likes
tadi_08
Beginner Level 4
Galaxy F
Same issue I am facing 😭😢😭😭😭
0 Likes