When I bought the mobile phone, its price was 14500. After 2.5 yrs, the motherboard is not working. Samsung service center is telling me that the cost for repair is 8000. What a big fraud on the customers. This is not Samsung, it is a scam company.
As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.
They will ensure you receive original parts at a genuine cost, along with a service invoice.
