Samsung F23 5G wifi and Hotspot not working after One UI 6 update

[Dc_153]

Just days after updating my Samsung F23 5G to One Ui 6 (Android 14), my phone started over heating (processor temp raised to 70-75 deg.C), the 5G network started downgrading to 4G (also due to over-heat). And one very fine evening, I was watching a video on You Tube in high resolution, and bang! Phone started buzzing and hung for a while and restarted. The once it turned to restart, it kept occuring on and off from the boot loader itself for at least 10 hours...until i took it to a service centre...where they checked it and somehow, managed to bring the home screen however wifi and hotspot were not working (Wifi Mac address missing) and was restarting after a little heavy tasks. They said the motherboard was damaged and needed a replace, which should cost around ₹9000 with tax, and said it was due to moisture accumulated inside, but when i took it to a local shop, they said there was no moisture and Samsung phones are coming with faulty processor, and they suggested reballing the processor. However, i was still skeptical and checked online...and to my surprise, there have been a lot similar cases to that of mine, here in the Samsung Member app itselt...where wifi and hotspot were not working and their phone was restarting too, frequently, after updating the OS, and they were suggested the same thing the way I was, replacing of motherboard. 

So, my question to the Samsung company, is there any way to escalate the issue to them and they should resolve the matter accordingly? 

Ps: shoutout here who have similar issue with this phone

 "scam sung with a silent C".

[Dc_153]

No solution, yet...service centre won't help...apart from changing the motherboard, which is itself costly and not worthy. If you find a better mobile repair shop locally, where they might reball the processor or change wifi IC, which may cost around 2 to 3k. But, before that, wait for next upgrade One UI 6.1, see if things sort out.

[DL89]

Thank u bro

[kawasaki]

Hi,
Did it fix your phone?
I'm too planning to do so

[Members_d039bjq]

NO USE 6.1 VERSION ALSO SAME PROBLE

[mprakashm]

I have been dealing with wifi & Hotspot connectivity issues post the upgrade and multiple times shared logs with samsung support team but still no use....this is all because of single update but samsung never responded properly to fix the bugs identified

[Dc_153]

They are not taking any ownership. I am planning to move this to consumer forum. All the concerned should resort to same. Only if then they care to take this seriously.

[ajivir]

I am also facing the same issue, I need to get resolve it.

[Hathchhoya1]

Not resolved

[Arunabhh]

aabe **bleep** bhosadik k uski problem unsolved hai toh bhi tjhe 3 dot wala **bleep** karna thoda saa bhosadpapu h kya..?

[immashero]

Same issue