Original topic:

Restarting problem

(Topic created on: 05-25-2022 07:59 PM)
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satishic
Beginner Level 2
Options
Galaxy F
The phone is restarting after the update of Android 12
4 Comments
Green_Grass
Expert Level 2
Galaxy F
Which phone??
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satishic
Beginner Level 2
Galaxy F
Samsung Galaxy F41
Green_Grass
Expert Level 2
Galaxy F
Ohh I understand your problem ☹️
The problem is that Samsung Galaxy F41 has a faulty CPU.
You should not buy it.
Now you have to go to Samsung service center and get your motherboard replaced.
Which is very expensive

It is better to buy a new phone
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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