Automatic Restart loop problem / Wifi and hotspot problem in galaxy f23 5g

[mohit485]

Hello samsung. It's been 1 year since I have purchased and been using my galaxy f23 mobile and now I'm facing auto Restart loop problem in it. It get stucks into restart loop on its own , even when I don't restart it on my own. I am also unable to turn onWifi and hotspot on my device. This is really irritating . Please tell me what is the problem with this device and how can I solve this . Don't give those stupid solutions of factory reset because I have already reset my phone . There is no system update available at this moment too. Also my device get heated quickly even if I do normal tasks like browsing and listening music. The moment my device get heated it then again stucks into restart loop.

[Wodehouse]

I'm so sorry to hear that you're experiencing these frustrating issues with your Samsung Galaxy F23!

Given that you've already performed a factory reset and there are no system updates available, it's likely that the problem is hardware-related. Here are some potential causes and solutions:

Potential Causes
1. *Overheating*: As you mentioned, your device gets heated quickly, which can cause the restart loop. This might be due to a malfunctioning cooling system, faulty battery, or overheating components.
2. *Faulty Battery*: A dying or faulty battery can cause random restarts, overheating, and other issues.
3. *Hardware Fault*: A hardware component, such as the processor, memory, or storage, might be failing, causing the restart loop.
4. *Water Damage*: Although you didn't mention it, water damage can cause similar issues.

Solutions
1. *Visit a Samsung Authorized Service Center*: Since you've already tried a factory reset, it's essential to have your device inspected by a professional. They can diagnose the issue and provide a suitable solution.
2. *Battery Replacement*: If the service center determines that the battery is faulty, replacing it might resolve the issue.
3. *Hardware Repair or Replacement*: If a hardware component is failing, the service center might need to repair or replace it.
4. *Data Backup and Device Replacement*: In some cases, the device might be beyond repair. If that's the case, Samsung might offer a replacement device or provide assistance with data backup.

Additional Steps
1. *Backup Your Data*: Before visiting the service center, ensure you've backed up your important data to prevent any potential loss.
2. *Provide Detailed Information*: When you visit the service center, provide them with a detailed description of the issues you're experiencing, including any error messages or beeps.

Please note that Samsung's warranty policy might cover repairs or replacements for hardware-related issues. Be sure to ask about warranty options when you visit the service center.

I hope this helps, and you're able to get your device up and running smoothly again!

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[MASTIA35]

😮😮

[itsyourpiks]

Same restart loop with Galaxy m33

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[RockyDas]

Same here with F23 model it's going into restart loop & back getting heated up :(

[selfmusing]

So hows your phone now?? What steps you followed?

[RockyDas]

Its basically chip replacement that needs to be done with cost around $40-50