Original topic:

Restart

(Topic created on: 05-27-2024 04:13 PM)
230 Views
AMIT2891
Active Level 3
Options
Galaxy F
Last a week I found that my samung f 14 get restart automatically 4 or 5 times a day .
Kindly provide solution. 
5 Comments
Umangmathur
Expert Level 5
Galaxy F
It's happened with my M51 also Tried factory resetting my phone and all things became normal. If you agree with my comment Please go to above 3 dots and press accept solution.
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AMIT2891
Active Level 3
Galaxy F
I make format but still condition is same
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Umangmathur
Expert Level 5
Galaxy F
Then please try reaching samsung support
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goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again also turn off Auto restart in device care too. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.

There are two methods to disable the auto restart function
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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