Original topic:

Poor Network Reception.

(Topic created on: 03-29-2023 03:07 PM)
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Debu89
Active Level 3
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Galaxy F
This samsung f62 model is a piece of S H I T.
They build this model just to fool us.

On yesterday, I was on video call with my family and suddenly voLTE sign was gone for both the sim i.e. jio and airtel.
1. 3rd class Network receptors.

You can't even play some games also i.e. No COD nor BGMI due to excessive latency i.e. in case of COD it's 200ms and for BGMI it's 677ms and the network icon BLINKING.
1. 3rd class Network receptors.

After Android13 update. The battery drainage is severely increased. I don't know what they make inside the update.

Even while booting up this device, You cann feel the heat. So much this device heatup during bootup also. Forget about other things.



This device is a masterpiece, where you cant even make a successful call.

As per my device signal stregth, its nothing but piece of S H I T. just check out the pics SAMSUNG. 


NOTE: IF YOU FIX THIS PROBLEM, no issues.
IF YOU ALREADY KNOW THAT THIS IS A 3RD CLASS DEVICE. THIS DEVICE CAN'T EVEN HOLD THE voLTE CONNECTION. WHY DID YOU LAUNCH IT.JUST TO MAKE PROFIT, THATS ALL HUH.
 PLEASE DON'T LAUNCH THIS TYPE OF **bleep** DEVICES. IT'S A HUMBLE REQUEST TO YOU.

CAN YOU PLEASE TELL ME SAMSUNG, HOW CAN I PLAY COD IN THIS TYPE OF SIGNAL STRENGTH?


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1 Comment
cs_member8
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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