Despite previous attempts to address the problem, the microphone issue persists, and the device continues to experience significant lagging. These issues make it very difficult for me to use the phone effectively.
Furthermore, I am deeply disappointed with the lack of support and resolution from your end.
As a customer, I expect prompt and reliable assistance. Unfortunately, I have not received the support I need to address these problems.
Instead of providing a solution, I have been told that nothing can be done except for the 6-month warranty, which seems futile. If no help is being offered now, I have serious doubts that any assistance will be provided within the 6-month period or even later.
As a long-time Samsung customer, I am truly disheartened by this experience.
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)
