Notification sound mute automatically

[TěčhPŏličě]

After changed a scheduled Modes on "Modes and Routines" section, my device notification sound is automatically muted so I missed some important notifications. I think it's a serious bug which is making worst users experience and it's a very annoying experience. Please you need to do something for fix this error/bug on your OneUI 7.0. It's really disappoint users and it's happened every times when a Mode changed, such as "Office time", "Gym time", "Work Mode", "Sleep Mode" etc.

Samsung Galaxy F34 5G device, running on OneUi 7.0 with latest August 2025 security patch update.

[ॐ卐ॐniku1234]

I don't update 🫠🫠🫠

[TěčhPŏličě]

I want to cleared you that, this problem is continuing from before OneUI 7.0 update and it's not solved still now.
This recent security patch update is not responsible for that.

[ॐ卐ॐniku1234]

I'm in ui 6.1
Happy

[TěčhPŏličě]

🙏

[Cutegril90]

🙏🙏

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[TěčhPŏličě]

Okay, I'll do it.