Original topic:

Network problem

(Topic created on: yesterday)
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srjat63
Active Level 1
Options
Galaxy F
2g network issue please help me 
5 Comments
yash17_m06
Active Level 3
Galaxy F
Turn off autoblocker
srjat63
Active Level 1
Galaxy F
Thanks brother...
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goodthings
Expert Level 5
Galaxy F
Please reset network settings of both Sim one by one and reset all settings in general management settings also flight ✈️ mode on and off one time also optimize your's device in device care too also clear cache of all Apps manually also update your's all Apps too also turn off Auto Blocker and Power saving mode also interchange Sim in slots also restart your device without any Sim in slots then try to it's again. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution.
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goodthings
Expert Level 5
Galaxy F
You're welcome here.
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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