Network issue on Galaxy F34 after November security patch update

[Arpt]

After November 

security patch update, the network on second sim often shows out of coverage to others who call on my second sim number when data usage is set on first sim and automatic switching data between sims is turned on... Many people reported this issue to me.. 

Also, when you dial the number through second sim, the call doesn't get connected in 1st attempt and network goes out. I have to dial the call again.. 

Anyone else facing the same issue?? 

[Wodehouse]

The issues you're describing with your Samsung Galaxy A53 5G after the security patch update are likely related to network instability and potential software bugs introduced by the update. Here's a breakdown of the problems and some troubleshooting steps:
Problems:
* "Out of Coverage" on Second SIM: When data usage is set on the first SIM and automatic switching is enabled, the second SIM frequently shows as being out of coverage to callers.
* Call Connection Issues: Calls made using the second SIM often fail on the first attempt, and the network temporarily drops before reconnecting.
Possible Causes:
* Software Bugs: The security patch update may have introduced bugs that interfere with the dual-SIM functionality and network switching mechanisms.
* Network Congestion: Increased network traffic after the update could be overloading the network, leading to temporary outages and connection issues.
* Conflicting Settings: Incorrect or conflicting network settings after the update might be causing the problems.
Troubleshooting Steps:
* Restart Your Phone: A simple restart can often resolve minor software glitches.
* Check for Network Updates: Ensure your carrier's network settings are up-to-date. You can usually find these updates in your phone's settings under "Network settings" or "Carrier settings."
* Reset Network Settings: Go to Settings > General Management > Reset and tap Reset Network Settings. This will reset Wi-Fi, Bluetooth, and mobile network settings to their defaults.
* Temporarily Disable Automatic Switching: Disable the automatic data switching feature and see if the issues improve. You can usually find this setting in your phone's SIM card manager.
* Contact Your Carrier: Explain the issues to your carrier's customer support. They may be aware of the problem and have a solution or a workaround.
* Report the Issue to Samsung: Report the issue to Samsung through their customer support channels or online forums. This will help them gather data on the problem and potentially release a fix in a future update.
Additional Tips:
* Check Signal Strength: Ensure you have a strong signal on both SIM cards.
* Try a Different Location: If possible, test your phone in a different location to see if the problem persists.
* Consider a Factory Reset (Last Resort): If the problem continues, you can try a factory reset. Back up your data before proceeding, as this will erase all data from your phone.
I hope these steps help you resolve the network issues on your Samsung Galaxy A53 5G. If the problem persists, contacting Samsung Support directly is the best course of action.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[pravinbhaiprajapai33]

Deshnu Gorav Vaddhe Aewa Programo-Aectivityneu Prasharan Karo.Samajik Jiwan Very Good tha

[pravinbhaiprajapai33]

🙏

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[mnh]

Reset network settings

[pravinbhaiprajapai33]

Kharab Programo,Activity Showmen Prasharane No Entry,Deshneu Gowrav Vaddhe Aewa Programonne Entry...Divyang Sewak - Pravinbhai Prajapati...DT : 11/01/2025,Saturday,Time:14:05Pm.

[pravinbhaiprajapai33]

🙏

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support