Original topic:

Network errors

(Topic created on: 10-16-2021 03:40 PM)
220 Views
GiiRafFee
Active Level 8
Options
Galaxy F
My internet is very slow and disconnecting or fluctuating or unstable since yesterday.. I don't know why ?
 I've had this issue before October update and I almost believed that the network problem has been fixed after the October update. But the network is not good at all although it is indicating 4G.

 Fix this issue.
Check this video recording, it took me 46 seconds in the recording and plus 3 minutes more to load this profile images in Samsung members with my 4G.


image
It asked me to check my network connection while uploading the screen recording.

Really bad Samsung 
14 Comments
Bukai55
Active Level 4
Galaxy F
Is lte enabled in your phone ? In the video i cannot see any volte or lte option
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GiiRafFee
Active Level 8
Galaxy F
I'm using good lock modules to hide the icons.clipboard_image_1634378522836_1634378522836.jpgScreenshot_20211016-152820_QuickStar_5305.jpgScreenshot_20211016-152805_QuickStar_5304.jpg
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Bukai55
Active Level 4
Galaxy F
Install this app and try to change the bands of lte check and see which band gives u the best internet speed.
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support

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