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Original topic:

Lagging in Camera App

(Topic created on: 07-27-2024 06:21 PM)
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nealz9
Active Level 1
Options
Galaxy F
I am using Galaxy F55 5G since last 2 months. When ever I open Camera App, for first 05 - 06 seconds it always hang. No auto focus of any objects. Very pathetic App. Needs urgent update. I am always a fan of samsung camera, but this time I am very disappointed. 

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy F
Please clear catche and clear data of this app also reset camera settings and reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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6 Comments
Solution
goodthings
Expert Level 5
Galaxy F
Please clear catche and clear data of this app also reset camera settings and reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
Neerajjpr
Active Level 7
Galaxy F
F 54 also have so many issues. Bogus software. Bogus brand.
Galaxy F
wait for update
Neerajjpr
Active Level 7
Galaxy F
Which update ? One UI version: 6.1 updated . Is there other updation required ? In previous years, I used Motorola & MI phones. I did never face such problems in the beginning years . I faced hardware problems ( Battery & speaker) after 4 years but there were not any software/ features/ settings issue which I face in this ugly, dirty, bogus Samsung brand. First time I bought this devil device and fed up with this 'kachra' of Samsung.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera application data-
Kindly check the device once after clearing the data from the camera app.
Please follow the below steps:
Navigate to apps screen and tap on Settings.>>Tap on Apps>>Tap on Camera>>Tap on Storage>>Tap on Clear Data>>

Remove third party application
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Navigate to apps screen and tap on Settings>>Tap on Apps>>Select the third-party application from Apps (Eg. DU Recorder) >>Tap on Uninstall>>

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

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