Original topic:

I have issue in usb connector notification

(Topic created on: 07-26-2024 12:25 PM)
489 Views
Tarun-Soi
Active Level 1
Options
Galaxy F
Hey I'm using Samsung f12 mobile .i have a issue with the usb connector connected/disconnected repeatedly , is there any solution to it .. 
0 Likes
10 Comments
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps:

Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.

1. Check connectivity: Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.

2. Check charger functionality: If different devices charge with the same charger. It seems your charger is functioning, before getting into the mobile-related troubleshooting, I would like to know whether you are using a Samsung-approved charger.
Note: We recommend our customers use only Samsung-approved chargers, as 3rd party chargers with different output ratings may cause errors in the device.

If the device charges with a different charger: It seems there is an issue with your charger, kindly check the physical condition of your charger for any damage.

3. Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

4. You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Tarun-Soi
Active Level 1
Galaxy F
Hey now iam not connecting any cable but it showing that .. again and again , i am using the official charger given by box samsung
Tarun-Soi
Active Level 1
Galaxy F
See this 1722006232178_1722006232155_0.jpg
0 Likes
introvert064
Active Level 2
Galaxy F
Hey I'm facing the exact same situation even though I didn't connect any usb. Did your issue resolve?
Tarun-Soi
Active Level 1
Galaxy F
No , but i find the reason that it by the cable, and i did the notification reminder for 2 hours option to that notification then it stopped after two hours do the same . To turn on the notification remainder just pull down then you see a 🔔 symbol click ..it its stoped ,..
The samsung services called me and tell to change the usb cable . Thats the main reason for it
0 Likes
introvert064
Active Level 2
Galaxy F
It's not working for me 😞
0 Likes
Tarun-Soi
Active Level 1
Galaxy F
Do this .. there .. click that symbol1722100542311_1722100542291_0.jpg1722100606719.jpg
0 Likes
introvert064
Active Level 2
Galaxy F
I don't have that option 🫠1722101617209.jpg
0 Likes
Tarun-Soi
Active Level 1
Galaxy F
Check i sent direct message ,tap on your logo ..
0 Likes