Original topic:

Keeping #F62 for long time

(Topic created on: 04-24-2023 06:03 PM)
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Amitą„®ą„¬
Active Level 7
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Galaxy F
šŸ™‹šŸ» i have been using #F62 since October 2021. But have been facing issues like heating, underperforming aspects. 
 Samsung have provided the os 13 updates asap than any other brand and model to this one. 
 However, i think the photos quality have been degraded for portrait or group photo in nature. I have iqoo neo 6 and it performs far better in terms of rear camera and color production. 
 #F62 is very much prone to heat. Even while travelling it heats a lot then underperforming. However, bit better after latest update. 
 But always felt inferior to neo 6. The specs promised like super performance or crisp handling is not there.
 Many times the phone fails to recognise face. Fingerprint scanner gives issues. 
 Yes, the screen is outstanding but the speaker is that much bad.
 Afterayest update the network reception has improves dramatically.
 Has some tweaks that many brands differ but now afraid to buy any other phone with Exynos chipset.
 Are you gonna keep it for longer???
6 Comments
Sourav_Meher
Active Level 4
Galaxy F
Agree šŸ‘
cs_member10
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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samfan91
Active Level 10
Galaxy F
I bought mine in August 2021, and I'm still getting 2 days battery backup. Yes, it heats a lot when travelling with GPS ON, recently finger print sensor started to miss behave, random network glitches, and the performance is still the same, but the camera quality degraded slightly. F62 is a good daily workhorse, so I'll keep it until the battery goes dead or until a good 5G mobile comes to the market.
Galaxy F
That's a pretty good battery backup. Samsung has provided timely updates asap since the arrival of OS13. That's a plus one, while most flagship devices received it late.
I recently purchased the iqoo neo 6, giving almost Exclusive performance plus battery šŸ”‹ and all round performance.
I thinking while taking photos need to change the tone like warm tone n then you see a different picture. But recently i had a photoshoot with both phones n f62 has just failed there.
Hope this will be fixed soon. Also the buyback price is low. Infact so much frustrated that since the purchase it was hardly displayed on Flipkart n Amazon for exchange.
I do remember those frustrating days where it troubled a lot. Still have it. Let's see.
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samfan91
Active Level 10
Galaxy F
Yes, the exchange price is very low. I think back in January, I got 9500 exchange on Oppo reno 8 Pro, but now it's around 5K only. Other than regular security updates, F62 will not get any camera improvement.
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miy
Beginner Level 2
Galaxy F
Samsung should help in network and camera issue of galaxy f62 many costumers of f62 faces it,. All customers can't spend a lot of money in new smartphone
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