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07-25-2024 10:45 PM in
Galaxy FRecently my Galaxy F23 switched off automatically. Then reboot again & again till charge exhausted. After one day i charge it again & started again but unable to on the wifi.
I have already reset the phone but problem persist till now. Please provide solutions.
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07-26-2024 12:09 AM in
Galaxy F
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07-26-2024 08:46 AM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issues.
Galaxy device auto-restart issue: Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto restart function.
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.
If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.
Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.
Galaxy device wi-fi issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...
In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
