Original topic:

Issue with wifi in f23

(Topic created on: 07-25-2024 10:45 PM)
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Members_Ou3R1kZ
Beginner Level 3
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Galaxy F

Recently my Galaxy F23 switched off automatically. Then reboot again & again till charge exhausted. After one day i charge it again & started again but unable to on the wifi. 

I have already reset the phone but problem persist till now. Please provide solutions. 

2 Comments
Moonlight44G
Active Level 8
Galaxy F
Cred că mai întâi trebuie să-ți repari setările Wi-Fi.
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues.

Galaxy device auto-restart issue: Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.

There are two methods to disable the auto restart function.
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

Galaxy device wi-fi issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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