Original topic:

Is anyone still using Galaxy F62

(Topic created on: 3 weeks ago)
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Aunimesh
Active Level 4
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Galaxy F
Hey there, is there  anyone still using Galaxy F62, if yes, then what are the probpems you have started facing?

I am still using it and here are some problems that I have been facing for quite some time:

- Huge drop in battery backup, it hardly lasts 5-6 hours.
- It lags a lot now, specially when I am usig it before someone, or need my device for some urgent use
- Heating is in control, though is getting hot frequently and more than ever before
- Camera Software lags too much, this phone has one of the best camera in it's range,though It lags too much while you are clicking pictures or shooting videos now. Earlier when the phone was new, it worked fine. 
6 Comments
Aunimesh
Active Level 4
Galaxy F
Anyone?
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Galaxy F
Yes, now another update bug has come in the privacy panel.😂
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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Mahi___07
Active Level 1
Galaxy F
Yes it happens with me too
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N_D
Active Level 5
Galaxy F
1)I simply use power saving mode all the time 😂.
2)And put whole night in charging when temperature in low.
3) go to device care > storage > wait for loading and then find the clear catch file of all apps if appear.
Also you need to manually clear catch files of each app if above not appear.
Also set-up auto reboot for daily.(This appear in device care)
4) after each 300 to 400 cycle of charging battery real capecity of battery reduce to 80% of original this is normal. And this happens every 300 cycle means every year so think what is possible battery capacity of phone is now.😂😂(If the phone use for 4 years then battery life for 5 to 6 hours is acceptable)
5) if phone heat too much the possibility of background apps running all time is high so go to settings > apps > go to each app settings which you want to restrict background battery use. This solve both problem.
The utilisation is key to your problem.
If phone is heat when charging and your charging port , cable, and adopter are original then don't worry because its normal when change in fast but auto sefty reduce charging speed automatically
Need to remember (make sure not use cover during charging if possible ,not put phone in some bag or any cover , not put phone on book, only use table of thii that are easy to transfer heat, also not put in under pillow during charging, not run anything during charging and not use phone during changing) off the WiFi and other things is key to solve every problem. You can simply try to do pratical test for each thing and what ever is working is problem in your case.

Make sure nothing running in background or any one have permission to run in background atleast you must know who is running in background.

Finally you can off the auto sync which appears after scroll with wifi and other short cuts.

6) after doing this much the camera problem most likely solve by it self or you can slow clear data of camera app.
And remove not important apps even if the useless app is of samsung default apps disable them.(I also did same.😂)
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Galaxy F
Same problems here, they want us to buy a new device(forcing passively) like any other companies
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