Galaxy F12 Camera need to fix its performance and quality.

[Chezhiyan01]

Galaxy F12 Camera need to fix its performance and quality. My old mobile Galaxy on nxt 13mp camera its camera quality is very good now also. In Galaxy F12 there is 48 mp, 8mp, 5mp, 2mp cameras, but quality is very low

 Please fix the camera Optimizing quality.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.

2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

[Chezhiyan01]

It's good condition, very clean, no laminated, no tempered.

But I your suggestion, I reset my camera settings

Thank you