Finger print problem

[user121]

How to Solve Finger print problem f14 5g 

Pls help me

[goodthings]

Remove fingerprint and again register your fingerprint also reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[user121]

I am try this all But Not solve my problem 😕

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[user121]

No not solved I am Restarted also

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, Kindly perform the following steps to resolve your fingerprint issue please visit this link: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[user121]

Still not solve my problem pls help me what to do.