Original topic:

Facing software bug

(Topic created on: Friday)
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BhaiyaBOL
Active Level 4
Options
Galaxy F
I have removed my simcard from the phone but it's still showing networks 😂 when I turned on airplane mode it goes away for few seconds (showing no network sign) then again showing the network bars..lol.. after that I update my phone to latest june patch and restarted my phone several times but it's still there..😂😭

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4 Comments
Anikroyale
Expert Level 5
Galaxy F
Its normal. Phones are connected to nearby cell towers even without SIM cards, to allow emergency calls. Common sense, nothing to laugh about! Its just that Samsung likes to show network status, while many other manufacturers don't... but just because they don't, doesn't mean they cannot make emergency calls.
BhaiyaBOL
Active Level 4
Galaxy F
Okay, got it 👍
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DrShubhanshu
Active Level 8
Galaxy F
Its common
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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