F62 | screen fluctuate and colour change

[ketanmakde]

Hi,

I'm using F62, Facing issue with the screen as it fluctuating frequently and the colour changes suddenly to greenish.

I didn't drop the phone, not at all physical damage.

How should I resolve this.

[Danish31]

Could try with a force restart, but I doubt that'll fix it, it's most probable that the screen itself is damaged by some means.
So just take it to a service center.
It could be something thay occurred due to software update.

[shaktisingh7060]

no screen damage bro software prblm because everyone is facing this issue

[TanmayK]

Can it be resolved through factory reset? Have you tried?

[Danish31]

I don't think it can, but one can try. It's the same issue logic as one plus phones, you may just need to change the display as the display itself is broken

[Neerajjpr]

Did you update software? Actually Samsung OS is the worst system among all other brands. I hv no idea why Samsung doesn't pay attention on Software section ? Just to lure consumers , launch new devices frequently and introduce new features which are hardly usable.

[ketanmakde]

No, had a last updated on June.

I guess I have to visit the service centre

[myhabi]

My mobile also same problem 😒

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support