Original topic:

F62 One UI 5 update has problem

(Topic created on: 12-02-2022 04:38 PM)
NS_04
Active Level 3
Options
Galaxy F
I'm using Samsung Galaxy F62
Recently I received one UI 5 update 
This update has ruined my device
1. Phone is not charging with Samsung's original charger and I checked that charger is fine, problem is with device 
Main thing is that device is getting charged with other charger
2. I cannot install some 3rd party apps on this now
8 Comments
dissosa
Active Level 6
Galaxy F
Surprising..did u do a reset?
0 Likes
NS_04
Active Level 3
Galaxy F
No
0 Likes
dissosa
Active Level 6
Galaxy F
Then reset and check
0 Likes
Sid_Karna
Expert Level 5
Galaxy F
Resetting won't fix these issues which are created by an update. It's a waste of time mostly.
0 Likes
NS_04
Active Level 3
Galaxy F
Okk let me see
0 Likes
RaviTeja9999
Active Level 3
Galaxy F
Enable the option in settings to install 3rd party apps
0 Likes
NS_04
Active Level 3
Galaxy F
Already done
Problem is that some apps are crashing and some are not installing
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cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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