Original topic:

F62 : ICICI app giving rooted alert after latest Android update

(Topic created on: 08-20-2022 04:24 PM)
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KARUNE5H
Active Level 2
Options
Galaxy F
iMobile app by ICICI Bank is not working after latest update installed on my mobile. It is giving alert that my phone is rooted but it is not.
Other apps are working all fine.

Is anyone else facing this issue, what could be possible solution?

NOTE : Tried resetting my phone, apps started working just after reset.
Installed other apps that were there on phone earlier and banking apps are back to giving error.

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50 Comments
Galaxy F

I am seeing this message too. Do you use Galaxy Max Hz app? Bcoz I use this and I think this may be the reason, don't know. Mine is on August patch and it recently started showing this message though I had updated my phone long ago. Galaxy S22U user here.

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KARUNE5H
Active Level 2
Galaxy F
No I don't use Max app
It is by default installed and can't be removed. but I have disabled it
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ㅤ
Expert Level 5
Galaxy F
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KARUNE5H
Active Level 2
Galaxy F
Tried resetting my phone, apps started working just after reset.

Installed other apps that were there on phone earlier and banking apps are back to giving  error.
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Hemanth Rao
Beginner Level 2
Galaxy F

Same for me (even in moto)

Viveks10pluss
Beginner Level 2
Galaxy F
I am also facing the same issue while opening imobile app after the latest software update in my samsung s10 plus. How to fix this?
sayan092
Active Level 3
Galaxy F
I am also facing the same after August security update
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yassarvy
Active Level 1
Galaxy F
# samsung m31. icici imobile app giving error after upgrade. Other apps not giving problem. Devoce status is official, dont want to reset device just for one app, device has properly configured for many ways, will take months to get yo that level.
sandstuen
Beginner Level 2
Galaxy F

I am having the same issue after updating to the latest Android update on my Samsung S22 Ultra. This is really stupid. I checked the root status with root checker application as well but its definitely not rooted. Seems like the update broke something of the root check code that the iMobile app is using. 

mrablr
Active Level 1
Galaxy F
I am also getting same rooted error for imobile, I m on S20 FE 5G with Aug 2 update. really frustrating as I cannot open this app as I use this for all UPI payments. Though I upgraded during August first week, started getting error from yesterday, was working fine till then. I installed very old imobile apks but still same error so it is Samsung issue. Need to figure out what check it is failing as HDFC Axis apps open fine.