F55 camera issue

[Montagetekki]

Hello family!.

In the F55 am facing a major issue in the camera preview that the image was over exposed but after the snap taken it was all good as we view 

You can see the human subject overall surrounding is over exposed 

First of purchase fully disappointed with the Samsung quality of service and dedication ,fingers crossed hope it will resolve asap.

[Anonymous]

You should bought A series phone instead of F55. Specialy similar price point

[5920007]

5

[Abpal]

If your foreground is underexposed or, have artificial lighting conditions then, phone will increase the exposure and then after snap, it will run post processing through NPU, to balance the image...

[Montagetekki]

This is my cousins phone and similarly I am using a54 with uder these same conditions I have no issue bro that what got my cath

[Abpal]

Different phones have different characteristics, your a54 is there in the market for quite some time, whereas, f55 just newly launched. With updates, it will be better.

[Devel_]

Well samsung have auto ai,so it will process the picture and then make it better,u can know that by going to the picture rly fast after snap

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share the same images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Montagetekki]

Thank you for overviewing your customer query. And I'll send the loss and details

[sidharth74]

Horrible camera issue in F55.Utterly disappointed. Image takes time. Poor quality selfie with 50 megapixel camera. Please update