Original topic:

Camera crashed

(Topic created on: 03-18-2024 08:06 AM)
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sayan2b1
Active Level 4
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Galaxy F
Whenever I'm going to take 50MP photo camera crashed! 
image


2 Comments
somanath_sahu
Active Level 10
Galaxy F
Which device
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Remove third-party applications: Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Path: Settings> Apps> third-party application from Apps> Uninstall.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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