Original topic:

Camera Issue

(Topic created on: 09-10-2024 09:43 PM)
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12thala
Beginner Level 3
Options
Galaxy F
I am facing camera not opening issue upon opening camera app it show "camera failed" pop up and after restarting device it works 3-4 times but after that same problem begins.

4 Comments
goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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Kuldeep_Raval
Expert Level 5
Galaxy F
We advice you to Go to samsung care..
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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