Original topic:

Automatically Restart , update , No security update

(Topic created on: 06-21-2023 07:18 PM)
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tanmaya1213
Active Level 1
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Galaxy F
I am purchasing this phone a weak ago, in june but when i saw its security the update is march . 😡 Is Samsung claim that he provide 2 year major update and 4 year security update

I request samsung don't send any bugs within the update. 
And fix the batterydrain issue please.



1 Comment
cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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