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12-27-2023 07:48 AM (Last edited 12-27-2023 07:49 AM ) in
Galaxy F- Mark as New
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12-27-2023 08:58 AM in
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12-27-2023 09:51 AM in
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12-27-2023 09:54 AM in
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12-27-2023 09:57 AM in
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12-27-2023 10:25 AM in
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12-27-2023 04:48 PM in
Galaxy F
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12-27-2023 08:09 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.
Disable the auto restart function
There are two methods to disable the auto restart function
Method 1: Settings>General management>Reset>Disable Auto restart (if enabled).
Method 2: Settings>Battery and device care>Three dots>Automation>Disable "Auto restart at set times" if enabled
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs kindly visit the service center for a physical inspection of your device, service center will guide you regarding the warranty after the physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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12-27-2023 10:23 PM in
Galaxy F- Mark as New
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03-11-2024 10:31 PM in
Galaxy FPlz dont buy samsung product,i purchase samsung F14 before 3 month and now mobile auto restart again and again,motherboard replaced by service center but issue not resolved and now customer care also not support for resolving issue..this is so bad wasted time and money only my experience is never buy any samsung product
