Original topic:

problem c9 pro

(Topic created on: 02-22-2018 05:12 PM)
259 Views
harry516
Active Level 1
Options
Galaxy C
i am using c9 pro. my phone is not fast charging..problem starts in yesterday evening..its show only charging..can any one help me its cable r charger problem
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14 Comments
bholùu
Beginner Level 2
Galaxy C
a5 2016
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harry516
Active Level 1
Galaxy C
u r phone is support fast charging r not
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bholùu
Beginner Level 2
Galaxy C
yes
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harry516
Active Level 1
Galaxy C
use another fast charger u will find out problem is phone r charger
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admin_
Expert Level 5
Galaxy C
Thanks for being with Samsung and for sharing your concern. We would like to inform you that you need to use AFC (fast adaptive charger) and enable this under option Main menu >> Setting >> Device Maintenance >> Battery >> Enable Fast charging. We would also request you to check the issue by using any other Fast Charger. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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